Read now: What clinic owners must do during the COVID-19 pandemic.

Be famous for the results you deliver for your clients

There are many creative ways to advertise and attract attention to your practice but no company can hope for longevity unless the service provided is high quality.

No amount of marketing can replace good care. Successful practices are built on referrals and word of mouth. If you want your business to enjoy a good reputation the best solution is to be good at what you do. Without this, nothing else matters.

Get people talking about your private practice

If you run any kind of clinic, the best way to drive growth is not advertising or constantly trying to innovate your services but to get people talking. The foundational principle of private practice growth is delivering health outcomes for your clients. Referrals and recommendations are what set up your clinic as a long term, viable business. When it comes to health care, trust and reputation are everything. If people have positive, first-hand experience of your treatment, they are likely to return and recommend you to others.

Become synonymous with excellence

If you do your job every day to a high standard, you are already doing a significant part of your marketing. Each satisfied customer is a walking advertisement for your services. A comprehensive marketing strategy is always required, but if your treatment is poor, no amount of branding or advertising will save your business. Word will spread and patients (and referrers) will choose other providers. If your practice provides a consistently high level of care, your clinic will become synonymous with excellence and your patients will have no reason to use your competitors.

Let your reputation precede you

Referrals are the backbone of any clinic. What referring doctors and physicians think of your practice will largely be based on your reputation and what they think about you. Obtaining these referrals requires a sound marketing plan and networking and promoting yourself is all part of it. Whilst this is essential, it is nothing without a solid foundation of quality care. All marketing efforts to drive forward businesses should be to ultimately showcase your core service in some form. Within your speciality, physicians will be aware of your reputation – if it is a good reputation, marketing and networking becomes a lot easier.

It is a long-term process with no overnight solutions but ultimately, quality finds its own level and a consistently high service will mean that in the long run, patients will come to you. If you can meet the best level of care, there will be a buzz around your clinic that everyone in the field will be aware of.