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FAQs

General questions

There are competing clinics everywhere. How can I beat them?

We have a number of practice marketing services and packages available. However each case is unique, so we would need to workshop and determine your needs.

Fill out the contact form to get the ball rolling.

Sales questions

Why is there an ongoing monthly fee?

The Care Plan offers excellent value and peace of mind for you. It’s also a way for us to reduce your typical up-front website development costs.

Essentially, we are wearing the risks: You pay much less to get your awesome PracticePulse website, plus you get excellent service so you can focus on what you do best, knowing you can leave whenever you like and we will work hard each month to keep you.

If you want to self-host and manage your website, there’s an option to buy out your PracticePulse website, like a regular website.

Am I locked into a monthly fee?

No; there is no minimum term. You can buy-out your PracticePulse website or get yourself a website from another agency at any time. However we’ve designed our services to minimise your risks. We offer you a very low setup fee, and bundle incredible ongoing value each month so you would want to stay with us.

Can I change my website theme design later?

Of course. We only charge half the setup fee.

Long-term clients get a free reskin (redesign) every 3 years.

Support questions

How do I update my website content?

You can login to your console, if you are interested in some DIY.

Or you can just email us, and we’ll take care of everything.

How do I place a content order, for some done-for-me blog articles?

Once you login to your console, there will be a link in your dashboard. Click the link and make your selections.

If you don’t see it, then you need a subscription to our content library.

Why not pay full price?

By all means, you can choose to pay the full price and get your awesome PracticePulse website. Built to world-class standards and featuring amazing marketing features, it would still be excellent value as long as you are happy to host and manage it yourself (just like if you got your website somewhere else).

However, our ideal clients are practice owners who don’t want to worry about maintenance, updates and support. They want advice on tap and someone to take care of everything. So by bundling our monthly Care Plan, they get the best of both worlds.

It’s like spreading your payments over years, and getting incredible support along the way.

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