We were initially sceptical about organising a website without actually meeting the web designer or having them see our practice, but communication was prompt and reliable. Any questions or problems we had were resolved. We wanted to customise our site so it did not look like everyone else’s yet still have the convenience of someone else running our website. We liked that PracticePulse was specific in dealing with physiotherapy businesses. We are really happy with the customised design and regular newsletters. Patients have been very impressed with the professionalism of our website and newsletters. We would recommend PracticePulse to other physiotherapy clinics.